UAE Orders

Orders are typically processed within 1 business day

Same Day Delivery on orders in Dubai Placed Before 5pm

Orders in other Emirates are delivered the next day

Free shipping

International Orders

Processing Time:

Orders are typically processed within 1-2 business days.

Shipping Methods:

We cannot ship to a PO box address.

We currently cannot ship to Russia, Ukraine, Belarus.

International orders are shipped from Dubai, UAE with DHL Express or Fedex.

Shipping Times:

Expedited Shipping: Estimated delivery within 3-5 business days.

Orders placed on Saturday & Sunday will be dispatched on Monday.

For a smooth delivery process, please add a local phone number to your order. For example; for a USA delivery, add a USA phone number.

Shipping Fees:

Shipping fees are calculated based on the selected shipping method and the destination. The exact shipping cost will be displayed at checkout.

Customs and Duties:

Customers are responsible for any customs duties or taxes applicable in their country.

Order Tracking:

Once your order ships, you will receive a tracking number via email. You can use this tracking number to monitor the status of your shipment.

Shipping Address:

Please ensure that your shipping address is accurate and complete. We are not responsible for delays or non-delivery due to incorrect or incomplete address information provided by customers.

Lost or Damaged Items:

In the event that your order is lost or arrives damaged, please contact our customer support team within 10 days of receiving your order. We will work to resolve the issue promptly.

Holiday Shipping:

During peak holiday seasons, there may be delays in shipping due to increased order volume. We recommend placing holiday orders well in advance to ensure timely delivery.

Returns and Refunds:

For information about returns and refunds, please refer to our Return Policy.

Contact Us:

If you have any questions or concerns about our shipping policy, please don't hesitate to contact us. We're here to assist you.